Last Updated 2/17/21
Information we collect.
Contact Information (for example name, company, or email address).
You might provide us with your contact information, whether through use of our Service, a form on our website, or an interaction with our sales or customer support team.
We collect usage information about you whenever you interact with our website and service. This includes which webpages you visit, what you click on, when you perform those actions and what language preference you have.
Device and browser data.
We collect information from the device you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. We also infer your geographic location based on your IP address.
Information from page tags.
We use first party and third-party cookies and tracking services that employ cookies and page tags (also known as web beacons) to collect data about visitors to our websites. This data includes usage and user statistics. Emails sent by third parties or by users through our services also include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. We provide more information on cookies below and in our Cookies Notice.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system versions, device type and timestamps.
If you arrive at www.bestpracticesassessment.com website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.
Use of the Service, via responding to questions, provides an opportunity for you to view a report providing an analysis of your responses to answered questions. To access the report, you need an account. When you register for an account, we collect your first and last name, company name, username (your email address), and a password.
Through use of our Service, including the interaction with questions, we collect the individual responses.
How we use the information
We may also track certain actions taken through our website through the use of third-party cookies, third-party vendor’s use of first-party cookies, first-party identifiers, web beacons and similar technologies to collect or receive information from our website and elsewhere on the internet. Such information may be used for measurement services and ad targeting. You are always free to opt-out of such tracking, collection or use of information by blocking cookie use, however, please be advised, that by blocking or deleting cookies and similar technologies used on our website, you may not be able to take full advantage of the website.
We use contact/registration information to respond to your inquiries and send you information as part of the Service.
Through use of the Service, you have the opportunity to submit your contact information to us for purposes of finding out more about our services and the services of third-party companies. By submitting your information via a contact form in this manner, you give your consent to be contacted by a representative from the respective company.
We use usage information to help us make improvements to the Service for all users.
Device and Browser Data
We use device data both to troubleshoot problems with our service and to make improvements to it.
Information from page tags
We use page tag information to help us make improvements to the Service for all users.
We use log data for many different business purposes to include:
- To monitor abuse and troubleshoot.
- To create new services, features, content or make recommendations.
- To track behavior at the aggregate/anonymous level to identify and understand trends in the various interactions with our service.
- To fix bugs and troubleshoot product functionality.
- To investigate security issues.
We use referral information to better understand how users of our Service found our website and where marketing of the Service is most effective.
To respond to legal requests or prevent fraud, we may need to use and disclose information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
We use your respondent data to provide you with direct feedback on the systems and processes you are using based on your responses to questions. We also combine your responses with aggregated and anonymized information from other respondents to provide comparative data for your consumption.
We also use your respondent data to provide you with recommendations on how to improve certain scores and benchmarks related to the systems and processes in place at your company.
Information that you share
Use of our Service includes the ability to share your responses to questions with others internally within your company and the final reports generated from those responses with both internal and external users that you designate.
Information that we share
Aggregated and anonymized information
Data collected is aggregated and anonymized and shared with and between us, Viewpoint, and Burger for purposes of marketing and advertising, identifying industry trends, and areas for improvement in the Services. This data will never be shared publicly.
Information shared with third party partners
The Assessment Tool website has been developed by Onware for and on behalf of Burger Consulting Group, Inc. and Viewpoint. Marketing communications an individual respondent (“you”) received that prompted you to use the Assessment Tool website may have come from Viewpoint and/or Burger Consulting Group, Inc. Where an individual respondent is an already established contact (i.e., prior communications between you as an individual and a representative for either Viewpoint or Burger Consulting Group, Inc. already exists), your individual responses may be shared with them for the purposes of marketing and advertising products or services.
Where an individual respondent (“you) requests contact from an individual at either our company, or that of Viewpoint or Burger Consulting Group, Inc. your individual responses may be shared with a representative from that company for purposes of marketing and advertising products or services.
Individual respondent data will not be shared with anyone else, or for any other reason unless requested to meet any applicable law, regulation, legal process or enforceable government request.
To gather metrics.
For example, we will collect data about the number of clicks it took you to respond to assessment questions, whether you left and returned to the questions, whether you skipped parts of the questions and how long it took to complete the questions and other details about the question taking. This information is collated and kept at an aggregated, pseudonymized level.
For security reasons.
To improve our services and track our campaigns.
To advertise to this free Service to you.
We, and other third parties we work with, place cookies when you visit our website or when you open advertising content online or emails that we send you, in order to provide you with more tailored marketing content (about our service), and to evaluate whether this content is useful or effective. For instance, we evaluate which ads are clicked on most often, and whether those clicks lead users to access the service. If you don’t want to receive ads that are tailored to you based on your online activity, you may “opt out” of many of the companies that are involved in such tailoring by going to https://www.aboutads.info, https://preferences-mgr.truste.com/ or, if you’re located in the European Union, at https://www.youronlinechoices.eu. Opting out in this way does not mean you will not see any ads; it just means that you will not see ads that have been tailored to you based on your activities and inferred preferences.
We use Google Analytics as a tool to measure the success of our advertising campaigns and referrals through third party advertising partners. The Google Analytics data collected for these purposes is aggregated and anonymous.
You can choose to remove cookies via your browser settings.
Safety of Minors
Our Service is not intended for and may not be used by minors. “Minors” are individuals under the age of 13 (or under a higher age if permitted by the laws of their residence). We do not knowingly collect personal data from Minors or allow them to register. If it comes to our attention that we have collected personal data from a Minor, we may delete this information without notice.
The security of your Data and Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Data and Personal Information, to Canada and process it there.
Questions or Complaints
If you have questions or complaints regarding this Notice or our practices, please contact us at firstname.lastname@example.org and provide details on your question or complaint so that we may adequately respond.
3230 Parsons Road NW, Suite 201
Edmonton, Alberta, Canada
+1 780 488 9273
Additional Notice for California Residents
Under the California Consumer Privacy Act of 2018 (“CCPA”), if you are a resident of California, you have the following rights with regards to your personal information:
The right to access — this means you can request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
The right to data portability — this means you may request that we provide you a copy of your personal information, in a commonly used and machine-readable format, to be provided to you or to a third party you specify.
The right to delete — this means you may ask us to delete your information from our systems and we will do so unless we are required to retain such information in order to provide services to you or we require such information to comply with our legal and business obligations under applicable law.
The right to non-discrimination — this means we will not discriminate against you for exercising any of these rights.
You have the right to exercise the rights listed above free of charge or penalty, but we may limit the number of requests you make or charge reasonable fees as legally permitted.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
You may designate an authorized agent to exercise some of your rights; however, in order to help protect the security of your personal information, the authorized agent must follow the same authentication procedures that are required if you exercise your rights without using an agent. We will verify requests made through authorized agents to help ensure the safety of your personal information and to comply with our policies and procedures.
There may be legal conditions or limitations on these rights, including exceptions in a business-to-business context. If you wish to inquire about or exercise these rights, please contact us at email@example.com or using the other contact methods listed in our Notices.
We do not sell personal information to any third parties.